One app for staff,clients and families.
The Conpago App carries two experiences on one shared record. Staff capture jobs, notes and photos where the work happens. Clients and the people around them raise requests, follow updates and RSVP to events from their own device.
What changes when everyone holds the same record
Job · Unit 14
Done, photographed, closed.
Not back at a desk
Staff record the work where it happens
Jobs, notes, photos and checklists go in from the phone staff already carry, complete at the point of entry. A simple job that used to take ten minutes of admin now takes seconds, and the record is written before the ute leaves the driveway.
What's inside the App
Two experiences on one record. Staff get their day. Clients and families get their view.
The day's work, in their pocket.
Jobs, observations and completions recorded on site, with photos attached and required fields doing the checking. Task lists survive handover between teams, and everything syncs to the record instantly.
You're looking at a surface.
Conpago is one platform with two kinds of parts. The App and the Dashboard are the surfaces where your people work. The App is the record in everyone's pocket, and the Dashboard is the operator's seat over the same record.
Underneath them, Workflow Studio runs the processes a request kicks off, and Conpago Alloy keeps the record in step with the systems you already run.
50%
of households using the app within 48 hours of launch
100%
staff adoption at the same village
1 or 2
interruptions a day for the grounds team, down from about 15
How you'll use it, day to day
One app doing different jobs for different hands. Four moments from a normal day.
The maintenance round
Retirement LivingThe maintenance officer sees the job, calls the resident from the app, books it and gets it done. One village removed the paper book entirely.
A request from home
Every sectorA resident logs the leak with a photo before dinner, watches it move to in process, and nobody queues at the front desk in the morning.
Events and broadcasts
Lifestyle CommunitiesPublish the water outage once and the desk stops taking a hundred calls. Events go out with RSVPs attached, in the app residents already check.
Keeping families informed
Aged CareThe daughter interstate sees the repair was booked without anyone making a call. Consent-based sharing keeps the resident in charge of what is visible.
See both experiences on one record
Book a demo and watch a request raised in the App land in the Dashboard, and the update flow back to the family.
Book a DemoQuestions operators ask about the App
The short answers. For anything else, bring the question to a demo.
It is designed for members 70 and over, with large type, high contrast and short paths to everything. At one Queensland village, half of all households were using it within 48 hours of launch, now sitting at 60 to 70 per cent.
Whatever the resident consents to share. Consent-based sharing lets families follow requests, updates and events from anywhere, while the resident stays in charge of what is visible.
iOS and Android, alongside the web Dashboard for the people running the operation. Everything reads the same record.
Very little. Staff capture work with the forms your organisation already uses, on the phone they already carry. One head gardener trained his second in charge in a single walk-through.
Built on a foundation you can trust.
Enterprise ready: Conpago is ISO 27001 certified and Australian owned, with every record held in AU data centres. Security is audited annually, not assumed.
ISO 27001 Certified
Externally audited information-security management. Controls reviewed annually.
Data Sovereignty
Australian owned and Australian based. All data held in AU data centres and covered by the Privacy Act 1988.
ISO/IEC 42001 (AI)
Certification planned for 2026. AI governance held to the same external standard as our security.