Workflow automation,shaped to how you work.
Workflow Studio is the automation engine underneath Conpago. Document a process once, from enquiries to refurbishments to incident reporting, and it runs as a workflow. Triggers fire, reminders chase, approvals wait for the right person, and every step lands on the record.
What changes when your processes run themselves
Refurbishment workflow
Same six stages, every site.
Documented once, followed everywhere
Every site runs the process the same way
Define how a job should run, once, and every site follows the same stages. New staff inherit the process instead of the folklore, and head office sees the same workflow everywhere it looks. Complexity gets managed at the top, not left to each site to reinvent.
What's inside Workflow Studio
Four functions working as one engine. Document the process, feed it, schedule it, and watch it report back.
Document it once. It runs every time.
Map any process as stages, triggers and rules. Approvals wait for the right role, automations fire when a stage completes, and nothing moves on until the required fields are done. Your first workflows are built with our team, around how you already work.
You're looking at the engine room.
Conpago is one platform with two kinds of parts. The Dashboard and the App are the surfaces where your people work. Workflow Studio is the engine underneath them, running every process they see.
When a workflow needs to reach the systems you already run, it goes through Conpago Alloy. Workflow Studio runs the work. Alloy is the plumbing it uses to get there.
Zero
customers lost since Conpago began
8 years
running Australian communities
10,000+
people on the platform
How you'll use it, day to day
If you can document it, Workflow Studio can run it. Four places it goes to work first.
Unit sales
Retirement LivingEvery enquiry lands in one pipeline, follow-ups schedule themselves, and the steps from contract to move-in are tracked. Powers the Prospects module.
Offering services
Support at HomePut your services in front of residents. A booking arrives structured, lands with the right team, and the resident follows progress from their own device.
Incidents and feedback
NDISRecords arrive complete, the clock on a notification runs inside the workflow, and every step writes itself to the audit trail as it happens.
Requests
Every sectorRequests land in one queue, already triaged. Jobs run by priority and stages, and the person who asked watches progress instead of ringing to check.
Bring your messiest process
The one that lives in a spreadsheet, a diary and someone's head. We'll show you what it looks like with somewhere to live.
Book a DemoQuestions operators ask about Workflow Studio
The short answers. For anything else, bring the question to a demo.
No. Your first workflows are configured with our team, around how you already work. From there, operators can set up and adjust workflows themselves.
Yes. Workflows connect to your CRM, care, asset and finance systems through Conpago Alloy, a fully managed integration layer with bi-directional sync. A record created or updated on either side is reflected in the other.
Workflow Studio is configured to match your processes rather than replacing them. You document how a job should run, and the engine runs it that way at every site.
Deadlines live inside the workflow. The schedule tracks due dates, reminds the person whose step is waiting and flags anything overdue, and every step is written to the audit trail as it happens.
Built on a foundation you can trust.
Enterprise ready: Conpago is ISO 27001 certified and Australian owned, with every record held in AU data centres. Security is audited annually, not assumed.
ISO 27001 Certified
Externally audited information-security management. Controls reviewed annually.
Data Sovereignty
Australian owned and Australian based. All data held in AU data centres and covered by the Privacy Act 1988.
ISO/IEC 42001 (AI)
Certification planned for 2026. AI governance held to the same external standard as our security.